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Welcome to KnifeShopOnline, where precision craftsmanship meets exceptional service. These Terms and Conditions outline the agreement between you (“Customer”) and KnifeShopOnline (“we,” “us,” or “our”) regarding your use of our website and purchase of our premium cutlery products. By accessing our site or making a purchase, you agree to these terms.

1. Website Use & Intellectual Property

1.1 Authorized Use

Our website is designed for responsible adults seeking quality knives for:

  • Bushcraft and outdoor activities
  • Everyday carry (EDC) needs
  • Hunting and tactical applications
  • Collecting premium cutlery
  • Traditional shaving with straight razors

1.2 Restrictions

You agree not to:

  • Use our site or products for illegal purposes
  • Misrepresent your age or local knife laws
  • Reproduce our product images or descriptions without permission
  • Reverse engineer any proprietary knife designs

1.3 Intellectual Property

All content (logos, product photography, descriptions) remains the exclusive property of KnifeShopOnline. The “KnifeShopOnline” name and logo are registered trademarks.

2. Product Information

2.1 Product Range

We specialize in:

  • Functional blades: Bushcraft, survival, hunting, and tactical knives
  • EDC solutions: Pocket knives, multi-tools, and neck knives
  • Premium collections: Japanese, Laguiole, and gentleman’s knives
  • Traditional shaving: Straight razors and safety razors

2.2 Product Limitations

Customers acknowledge that:

  • Knives are tools, not toys – keep away from children
  • Certain jurisdictions restrict knife types – know your local laws
  • Natural materials (wood handles) may show unique grain variations
  • High-carbon steel requires proper maintenance to prevent rust

3. Ordering & Payment

3.1 Order Process

When you place an order:

  1. You receive an order confirmation email
  2. We verify inventory (1-2 business days)
  3. Payment is processed upon order verification
  4. Shipping notification with tracking is sent

3.2 Payment Options

We accept:

  • Visa, MasterCard, JCB
  • PayPal

All transactions are secured with SSL encryption. We never store full credit card numbers.

3.3 Pricing & Currency

All prices are in USD. International customers are responsible for:

  • Currency conversion fees
  • Customs duties and import taxes

4. Shipping Policy

4.1 Shipping Methods

Service Cost Carrier Delivery Time Features
Standard Shipping $12.95 DHL/FedEx 10-15 business days Full tracking & insurance
Free Shipping Orders $50+ EMS 15-25 business days Basic tracking

4.2 Shipping Limitations

We cannot ship to:

  • Certain Asian countries (detailed at checkout)
  • Remote locations without carrier service
  • Addresses with incomplete information

5. Returns & Refunds

5.1 Return Policy

We accept returns within 15 days of delivery if:

  • Product is unused with original packaging
  • All accessories (sheaths, certificates) are included
  • Return authorization was obtained

5.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

  • Opened shaving products (razors, accessories)
  • Custom-engraved knives
  • Traditional knives with broken seals

5.3 Refund Process

Refunds are issued to the original payment method within 3-10 business days after we receive and inspect the return. Original shipping fees are non-refundable.

6. Customer Responsibilities

6.1 Legal Compliance

By purchasing, you confirm:

  • You meet minimum age requirements in your jurisdiction
  • The knife type is legal in your location
  • You will use products responsibly and lawfully

6.2 Product Safety

You agree to:

  • Keep knives secured from unauthorized access
  • Supervise children using designated youth knives
  • Maintain blades properly to ensure longevity

7. Liability Limitations

7.1 Product Use

KnifeShopOnline is not liable for:

  • Improper knife use resulting in injury
  • Damage from neglect or improper maintenance
  • Unauthorized modifications to products

7.2 International Orders

We are not responsible for:

  • Customs delays or confiscations
  • Additional taxes/fees imposed by your country
  • Shipping times beyond our stated estimates

8. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in Nevada courts under US law.

9. Policy Changes

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Us

For questions about these Terms:

KnifeShopOnline
2068 Hickory Ridge Drive
Las Vegas, NV 89101
United States
Email: [email protected]
Phone: +1 (702) 555-KNIF (5643)